The Admissions team supports those who wish to study at the University, responding to enquiries and supporting applicants through the process from application to registration.     

We are looking to appoint a highly motivated and enthusiastic individual to join us as an Enquiries and Admissions Co-ordinator, providing support for the admissions service.  

In this role, you will act as the first point of contact for all enquiries from prospective students, agents and advisors via email and telephone, and you will play a pivotal role in supporting the admissions process.   

You will be working with enquirers and applicants, as well as colleagues across the University, to ensure that we provide excellent customer-focused support. You should have excellent IT, communication, and customer-service skills, as well as the ability to produce accurate work to deadlines while maintaining attention to detail.      

As part of this role, you will also be involved with facilitating the application process more broadly, data upkeep and other tasks to assist the team in providing an outstanding experience to our applicants.   

Why work with us

Lancaster University’s main Bailrigg campus is a lovely place to work, combining a busy urban atmosphere while surrounded by green parkland and beautiful seasonal landscaping. We have lots of facilities on-site such as: a sports centre, shops, cafes, a multi-faith centre, pre-school, a post office and a fantastic library. There are numerous clubs, groups, and networks you can join to make friends with like-minded people. Lancaster University provides an environment that strongly supports the needs of each employee, promoting a healthy work-life balance.

Find out about more of our employee benefits on our website - https://www.lancaster.ac.uk/jobs 

We are an organisation that seeks to make positive economic, cultural, societal, and environmental change. If you want to be a part of that, then we’d love to hear from you. 

Contract and contact  

The role is hybrid with both on-campus and home working, and flexible working arrangements can be considered.

For an informal chat about the role, please contact Charlotte Appley, Admissions Operations Officer - c.appley@lancaster.ac.uk  

Closing Date: 28 Jun 2026

Department: Support - Administrative

Salary: £24,215 to £26,093 (Full-time indefinite)

Travel Administrator

12 Month Fixed-Term Contract

As part of a collaborative team, you will:

• Support the delivery and ongoing improvement of Travel Services across the University
• Work closely with colleagues across Finance and other departments
• Build and maintain effective relationships with suppliers and external partners
• Provide a high level of customer service to internal stakeholders, ensuring a professional and responsive approach

About You

We are looking for someone who:

• Has strong communication and interpersonal skills
• Works well as part of a team and builds effective working relationships
• Can manage a varied workload with accuracy and attention to detail
• Has an understanding of financial procedures and policies

Experience within the Travel industry is desirable but not essential. We welcome applicants who can demonstrate transferable skills and a willingness to learn.

Additional Information

• The role follows the University’s hybrid working model, with approximately 40% home working
• Applications to undertake the role as a secondment are welcome

For further information please contact Alison Hamilton at a.hamilton@lancaster.ac.uk.

Closing Date: 10 Jul 2026

Department: Support - Administrative

Salary: £26,093 (Full-Time/Fixed-Term)

Excellent customer service skills, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role.

This is a campus based post required for 4 hours per day 5 days per week. 

For an informal discussion, please contact Barbara Metcalfe b.metcalfe@lancaster.ac.uk

Closing Date: 19 Jun 2026

Department: Support - Administrative

Salary: £24,685 (Part-Time/Indefinite)

We are seeking a motivated and enthusiastic individual to join our admissions team in the role of Admissions Officer for undergraduate admissions. This is a 6-month fixed term maternity cover post.  

Closing Date: 19 Jun 2026

Department: Support - Administrative

Salary: £33,002 to £37,694 (Full-Time/Fixed-Term)

This role sits within the HR Admin & Service Excellence Team of the P&OE division, who strive to deliver excellent customer service both to internal P&OE and wider university colleagues, along with external candidates and customers. 

You will provide an professional, effective and efficient HR Admin service to all areas of the University by maintaining service level agreements and customer service standards. Utilising the HR Systems to process all aspects of the recruitment and the employee life cycle. From job adverts, through to contract generation through to maternity leave and much more.

Part of the role will be to answer queries as first point of contact for the division and provide the first response from a shared query management system. The role will also have a continuous improvement focus and you will get the opportunity to contribute towards service and process improvement suggestions. 

You will be supported by and work with 8 teams of highly dedicated HR professionals within the division and will acquire process, operational and general knowledge. This provides the perfect opportunity to identify how we can improve our processes and work more efficiently. You will have the ability to make service improvement suggestions that will contribute to a smoother and more efficient service. 

The work will be varied and is a perfect environment for anyone looking for an opportunity to learn new skills or further expand on existing experience.  

For more information please contact Helen Ratcliffe, Service Excellence Team Leader - h.ratcliffe@lancaster.ac.uk

Closing Date: 15 Jun 2026

Department: Support - Administrative

Salary: £24,215 to £26,093 (Full-time indefinite)