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Service Management Officer: Resources

ISS - Customer, Strategy & Governance
Location:  Bailrigg, Lancaster, UK
Salary:   £32,546 to £37,174 (Full time, indefinite)
Closing Date:   Monday 28 April 2025
Interview Date:   Thursday 08 May 2025
Reference:  0327-25

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally.

At Lancaster University our are:

  • Respecting each other by being open and fair and promoting diversity
  • Building strong communities by working effectively together in a supportive way
  • Creating positive change by being ambitious in our learning, expertise and action.

Information Systems Services (ISS) is a dynamic, friendly and supportive section, who are looking to appoint an enthusiastic and proactive individual to join the Resources Team within our Customer, Strategy and Governance section.

Working with the ISS Resources Manager, the core responsibilities of the post-holder will be:

  • Managing budgets and tracking spend for all expenditure
  • Responding to ad hoc internal ISS budget queries
  • Working with ISS managers and HR colleagues on day-to-day staffing related queries
  • Managing ISS recruitment and onboarding to the department
  • Working with HR & Financial data to produce regular and ad hoc reports
  • Responding to Health & Safety queries

You will be a confident communicator, with proven experience of building relationships with colleagues, stakeholders and external suppliers. An understanding of financial management and/or Human Resources in an HE environment would be beneficial.

This is a full time, indefinite post with the flexibility to work some of your time remotely, the role is primarily based at Lancaster University Bailrigg campus. We would expect a minimum of 2 days per week on campus.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We welcome applications from people in diversity groups, particularly encouraging applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented in this area of the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community.

If interested apply now via:Service Management Officer: Resources | Harvey Nash UK

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. 

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity. 


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