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Conference & Hospitality Assistant- Front of House

Conference Centre
Salary:   £19,092
Closing Date:   Wednesday 30 November 2022
Interview Date:   To be confirmed
Reference:  1083-22

Lancaster Conferences & Hospitality are looking to recruit 2 highly motivated professionals to join their team in the role of Conference & Hospitality Assistant for our Front of House Team on a full time contract. This role is a great opportunity to build customer service skills and development within food delivery, conference and events.

The Team operate all year round delivery of hospitality for university meetings, conferences and events and student college activities, at venues across Campus including the Lancaster Conference Centre, Forrest Hills and at the Castle in Lancaster.   

During vacation times the Team host larger events for up to 800 people including day and residential conferences.

We are looking for a team member who is passionate about delivering a consistent high standard of customer service and who can work in a high-pressure environment. You will need to work a flexible schedule including days, evenings, weekends.

The successful candidate must be a Team Player but also display initiative and positivity.


The successful individual will have;

  • Able to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service standards
  • Be a team player
  • Ability to adapt to changing working demands
  • Attention to detail and ability to follow instructions
  • Able to work flexibly on a rota basis to include evenings and weekends
  • Able to undertake physical lifting and manual tasks
  • Proven Reliability and Responsibility
  • An interest in working and developing a career in the food, beverage and retail industry

We welcome applications from people in all diversity groups.  


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Please note: Unless specified otherwise in the advert wording, all advertised roles are UK based.

The University provides an environment that strongly supports the individual needs of each employee, whilst promoting the importance of wellbeing for all our colleagues. We have a range of support networks available for our employees, and more information on these can be found on the ‘Working at Lancaster’ information page.


We are committed to family-friendly and flexible working policies on an individual basis. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.


We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

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