Skip to main content
View All Vacancies

Head of Counselling and Mental Health Service

Student Wellbeing Services
Salary:   £43,434 to £50,296
Closing Date:   Sunday 05 December 2021
Interview Date:   Friday 17 December 2021
Reference:  A3596

The Student Wellbeing Services team are seeking to appoint a Head of the Counselling and Mental Health Service. This role will provide highly effective leadership, strategic vision and direction for the Lancaster University Counselling and Mental Health Service. You will ensure the service deploys resources effectively and creatively to provide an appropriate range of evidence-based support for students in order to help them to successfully engage with their academic and non-academic student experience. 

You will be expected to pro-actively drive forward innovation and change to ensure that the service model is responsive to the changing external environment and challenges facing students, using a variety of data sources and other metrics, including student feedback, to innovate and develop services. You will also need to effectively manage the boundaries and integration of University-level support with the support services provided externally by the NHS and other agencies, and manage all associated risks. 

The University holds an Athena SWAN Charter Bronze Award, which recognises and celebrates good employment practice undertaken to address gender equality in higher education. The Student and Education Services Division provides a working environment that strongly supports the individual needs of each employee, promoting a healthy work-life balance and providing family-friendly, flexible and blended working policies. 

You will join the Student Wellbeing Services Leadership Team and will report to the Head of Student Support and Wellbeing. For this role there is an expectation that you will spend the majority of your time co-located with colleagues on campus.

Informal enquiries can be made to Sarah Sweeney (Head of Student Support and Wellbeing), or the current Head of the Counselling and Mental Health Service, Kelly Robinson, 

We particularly welcome applications from black and minority ethnic people for this role in order to increase our staff diversity in this part of the University.

Email details to a friend
Further details:

Please note: Unless specified otherwise in the advert wording, all advertised roles are UK based.

The University provides an environment that strongly supports the individual needs of each employee, whilst promoting the importance of wellbeing for all our colleagues. We have a range of support networks available for our employees, and more information on these can be found on the ‘Working at Lancaster’ information page.


We are committed to family-friendly and flexible working policies on an individual basis. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.


We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

Stonewall Global Diversity Champions Athena Swan - Charter for Women in Science Lancaster University Partner Logos
Lancaster University Partner Logos