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Student Advisory Services Manager

College & Student Life
Salary:   £26,243 to £32,236 pro rata
Closing Date:   Wednesday 14 August 2019
Interview Date:   Friday 30 August 2019
Reference:  N1919-R

Student Wellbeing Services are looking for a highly motivated and organised person for the role of Student Advisory Services Manager.  This role involves managing our front line service, The Base, (including the Front Line team and the Alumni Documents team) and co-ordinating and managing a range of Projects that run across the Student Based Services Division (which includes specialist teams such as Student Wellbeing and the Student Registry and Careers).

‘The Base’ is the name given to our one-stop shop where our Front Line team for Student Based Services assists applicants and students and refers them to our specialist services or other areas of the University as required.  The Alumni Documents Team undertake a range of activities in support of our alumni, including providing copies of transcripts, certificates etc. 

You will have experience of team and project management, excellent organisational skills and the ability to work with stakeholders to develop services. They will be able to demonstrate high level interpersonal and communication skills, including the ability to deliver effective presentations.  The post requires highly developed digital and data analysis skills and experience in the presentation, reporting and publishing of data is necessary. As the manager of our busy front-line team, a professional approach and excellent customer care skills are a pre-requisite.

This is a fixed term, part-time (0.5 FTE, 18.25 hours) appointment to 13th March 2021.

We welcome applications from people in all diversity groups.

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

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