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Part-time Student Progammes Officers - 2 posts

Faculty of Science & Technology
Salary:   £26,715 to £32,817 pro rata
Closing Date:   Sunday 13 October 2019
Interview Date:   To be confirmed
Reference:  N1928

The Departments of Physics/Chemistry and the School of Computing and Communications are seeking to appoint two 0.75 fte Student Programmes Officers to oversee and embed the implementation of the Faculty’s new single student office model for managing student administration in departments.

In this role, you will be a driving member of the Professional Services team which is contributing to the strategic direction of both of the Departments. This exciting new opportunity would be suitable for applicants who have experience of working in a busy, thriving department within the Higher Education sector. 

These are two, 0.75 fte, fixed term roles, for two years in the first instance. One will support both the Department of Physics (circa 1000 undergraduate and postgraduate students) and the Department of Chemistry (circa 130 students). The other will support the School of Computing and Communications (circa 1000 undergraduate and postgraduate students). The student numbers for both roles will increase over the next two years. 

You will be asked to deliver the following objectives by the end of the two year period: 

  • Create a successfully functioning and resilient student administration team which operates across the Departments and the School.

  • Facilitate delivery of the Physics UG curriculum review.

  • Review administrative procedures and processes related to administration of UG student programmes across the departments and the school, including identifying efficiencies which could be made through shared processes, and implement any resulting recommendations.

  • Review wellbeing support for students across the two departments and lead on ensuring departmental support in this area is linked effectively with support services provided by SBS and the colleges.

  • Review administrative systems and processes for PGR students and programmes provided across the Departments and the School and ensure provision is effective and efficient.

  • Identify and support the introduction of digital support for the submission and assessment of student work, where appropriate.

You should be an experienced administrator, have excellent organisational, IT and interpersonal skills; be able to juggle a busy workload, and have an enthusiasm for the role. You will lead teams that are responsible for providing a high-level administrative service that supports all aspects of teaching and study programmes offered in the Departments of Physics and Chemistry and the School of Computing and Communications. You will work with the Directors of Study to deliver effective quality assurance, timetabling and assessment. You will also be responsible for the development and line management of a team of Teaching and PGR Coordinators. These varied and challenging roles offer wide scope for personal and professional development.

We are committed to family-friendly and flexible working policies on an individual basis, as well as the Athena SWAN Charter, which recognises and celebrates good employment practice undertaken to address gender equality in higher education and research.  

Informal enquiries are encouraged and can be made to:

  • Lynne Haley (Departmental Officer, Physics), l.haley@lancaster.ac.uk

  • Jill Greenwood (Departmental Officer, Chemistry), j.greenwood@lancaster.ac.uk 

  • Gillian Balderstone (Departmental Officer, School of Computing and Communications), g.balderstone@lancaster.ac.uk

These posts are available to start as soon as possible and are available both as fixed term posts or as secondments, or partial secondments, for existing Lancaster University staff.

General information about the Departments can be found at Physics, Chemistry and Computing and Communications.

We welcome applications from people in all diversity groups.

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Further details:

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