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IT Engineer

ISS - Faculty IT
Salary:   £22,017 to £25,482
Closing Date:   Monday 16 September 2019
Interview Date:   Wednesday 16 October 2019
Reference:  N1966

Information Systems Services is seeking to appoint an enthusiastic IT Engineer to work as part of its IT Engineer team supporting IT Services at Lancaster University working full time.

The IT Engineer will be joining a team based in the faculties providing second line technical support to users of the University’s IT services. Using ITIL based processes to deal with incident and requests, the role will involve a wide variety of technical challenges on Windows PC, Mac, Audio Visual systems. 

You must have experience of working in a team based IT service environment as well as experience of PC and AV systems in use at Higher Education or equivalent establishments. You will combine your IT and problem solving skills with a strong user-focus to ensure an excellent service to the user community.

This is a full time, permanent post, working normal business hours, however on occasion there will be requirements to work outside those hours.

Lancaster University is consistently ranked in the UK Top 10 and is in the Top 1% of universities globally. Information Systems Services (ISS) supports a range of exciting projects and IT services for staff and students at the University. The ISS Faculty IT Group at Lancaster University provides high quality second line IT support services to approximately 16000 students and 4000 staff through the delivery of second line support based in teams on campus.

We particularly welcome applications from women for this role in order to increase our staff diversity in this part of the University.

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

Lancaster University - ensuring equality of opportunity and celebrating diversity



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