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IT Engineer

ISS - Faculty IT
Salary:   £22,417 to £25,941
Closing Date:   Friday 07 February 2020
Interview Date:   Friday 28 February 2020
Reference:  N2330

Information Systems Services is seeking to appoint two enthusiastic IT Engineers to work as part of its IT Engineer team in supporting IT Services at Lancaster University.  Both roles are full-time permanent roles.

The IT Engineers will be joining a team based in the faculties providing second line technical support to users of the University’s IT services. Using ITIL based processes to deal with incident and requests, the role will involve a wide variety of technical challenges on Windows PC, Mac, Audio Visual systems. 

You must have experience of working in a team-based IT service environment as well as experience of PC and AV systems in use at Higher Education or equivalent establishments. You will combine your IT and problem solving skills with a strong user-focus to ensure an excellent service to the user community.

The post will be expected to work normal business hours, however on occasion there will be requirements to work outside those hours.

Lancaster University is consistently ranked in the UK Top 10 and is in the Top 1% of universities globally. Information Systems Services (ISS) supports a range of exciting projects and IT services for staff and students at the University. The ISS Faculty IT Group at Lancaster University provides high quality second line IT support services to approximately 16000 students and 4000 staff through the delivery of second line support based in teams on campus.

We welcome applications from people in all diversity groups.

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

Lancaster University - ensuring equality of opportunity and celebrating diversity


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