At Lancaster University we support each other by being open and fair, and promoting diversity. We build strong communities by working effectively together in a supportive way, and we create positive change by being ambitious in our learning, expertise, and action.

ABOUT YOU

The successful candidate will:

Have experience of providing a high level of customer service.

Have the ability to prioritise workload to meet competing deadlines, and the ability to work effectively within a team.

Be able to present information accurately and communicate effectually with a wide range of people.

Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.

THE BENEFITS OF THE ROLE

Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.

Access to employee pension scheme, and annual flexible benefits scheme.

We are committed to promoting Equality, Diversity and Inclusion across the Faculty, and supporting family-friendly, flexible and agile working policies on an individual basis. We are members of the Athena SWAN Charter, a scheme which recognises and celebrates good employment practice for women working in science, technology, engineering and mathematics (STEM) in higher education and research.

The Faculty of Science and Technology is a community of eight departments engaged in world-leading research that makes a demonstrable difference to our economy and society. We offer a range of degree programmes that are among the highest rated in the UK in terms of the quality of teaching, the quality of the student experience and student career prospects. Our Student Programmes Team roles are integral to our success.

You can find out more about the Faculty of Science and Technology at https://www.lancaster.ac.uk/sci-tech

You can also find out more about the School of Computing and Communications at https://www.lancaster.ac.uk/scc/

Please upload a cover letter with your application.  In your cover letter, please include your rationale and interest in applying for this particular post, and examples of your commitment to the ongoing development of skills and experience.

For each of the supporting statements in the application form, please include examples to show your experience and/or skills in that area.  

We welcome applications from people in all diversity groups, for this 11 month role.

We encourage informal enquiries to discuss any aspect of this role either via telephone or an in-person meeting. To arrange please contact Liam Richards (Student Programmes Officer, School of Computing) at l.richards1@lancaster

Closing Date: 22 May 2026

Department: Support - Administrative

Salary: £26,707 to £30,378 full time, fixed term

ACCOMMODATION ASSISTANT 

Closing Date: 15 May 2026

Department: Support - Administrative

Salary: £24,215 to £26,093 (Part-Time/Indefinite)

Lancaster University provides approximately 6700 rooms for undergraduate and postgraduate students. The accommodation is located across our nine colleges and in the city centre and creates highly diverse and vibrant communities.   

The Accommodation Services Team are looking to recruit an enthusiastic and motivated individual to provide a customer orientated front line service to current and prospective students as part of a strong and supportive wider team. The team are responsible for delivering a professional and friendly accommodation service to students living on campus as well as assisting with the transition to off campus living.

Due to the customer focused nature of the role, on campus working is required.

The Successful candidate will deliver professional front line customer service; dealing with a wide range of queries and concerns and applying knowledge of General Data Protection Regulation. You will have excellent IT, communication and organisational skills. You will be expected to demonstrate an ability to work flexibly with minimal supervision as well as part of a team.   

In addition to a Personal Development Plan, additional training and qualifications will be available via the Apprenticeship Levy for candidates if appropriate.

This is a full-time position.

For an informal discussion regarding the position, please contact Leanne Benson, Departmental Officer on l.benson3@lancaster.ac.uk  

Closing Date: 15 May 2026

Department: Support - Administrative

Salary: £24,215 to £26,093 (Full-time indefinite)

Lancaster University has a world-class reputation as a centre for excellence in teaching and research. It is in the top 1 per cent of universities in the world and highly ranked in each of the UKs major university league tables. The Division of Health Research (DHR), within Lancaster University’s Faculty of Health and Medicine, is seeking to appoint a Service User Researcher to join the new Mental Health Research Group (MHRG). 

Funded by the National Institute for Health Research (NIHR), the MHRG will identify local needs and priorities for mental health research in North West England and work alongside residents to develop better care. Four initial research themes aim to tackle inequities in access to effective mental health interventions, particularly for those experiencing multiple disadvantages and/or complex mental health issues, who are often excluded from mainstream services. We will establish a ‘Voices with Impact Hub’ to ensure that lived experience voices are central to the work of the MHRG and that currently underrepresented communities are proactively and fully engaged in mental health research.

We are looking for a full-time Service User Researcher to facilitate the inclusion of lived experiences voices across the MHRG programme. Support, development and mentoring in this role will be provided by experienced lived experience researchers. You will liaise with service users, statutory services, voluntary organisations, academics and clinicians. Experience of mental health services, an interest in research and good interpersonal skills are essential. You will be required to travel across the UK (particularly within North West England) to fulfil their duties. Prior research experience would be desirable. 

If you are a self-directed and committed individual with an interest in mental health research and lived experience of mental health services then we welcome your application.

Our team and the Division of Health Research provide a friendly environment that strongly supports the individual needs of each employee and which actively promotes a healthy work-life balance. The Faculty is committed to family-friendly and flexible working policies and has held a Silver Athena SWAN award since 2014 in recognition of its good employment practice undertaken to address gender equality in higher education and research. 

The post is available to start July 2026 and we will consider against the business needs of the project flexible working arrangements including condensed hours, days/hours worked and flexible start and finish times. You will join Lancaster University on a fixed term contract; however, the role remains contingent on external funding, which at this time is due to come to an end on 30^th June 2031.

Applicants wishing to consider the Skilled Worker Route should ensure they meet the points requirement before applying. Further information can be found on the UK Visas and Immigration website.

For further information on the role and to discuss any aspects of the position, please contact:

Dr Jasper Palmier-Claus: j.palmier-claus@lancaster.ac.uk or Professor Steven Jones: s.jones7@lancaster.ac.uk

Closing Date: 11 May 2026

Department: Support - Administrative

Salary: £26,707 to £30,378 (Full-Time/Fixed Term)

In this varied and rewarding role, you will lead the strategic development and delivery of the Lancaster Award, our flagship employability programme engaging over 500 students each year. You will also provide personalised careers information and advice, deliver engaging workshops and presentations, and support fast‑paced drop‑in services that meet the immediate needs of our students.

Working collaboratively with colleagues across the University, you will help evaluate and develop our employability provision, contribute insights that shape service innovation, and ensure that students have access to high‑quality activities, resources and opportunities.

You will also play an important role in building positive relationships with employers, alumni and professional bodies, helping to raise Lancaster’s profile and expand opportunities for our students and graduates.

This role would suit an excellent communicator with strong organisational skills, a passion for student development and a proactive, collaborative approach. You will be confident working with data to inform decision‑making, and comfortable engaging with a wide range of stakeholders.

This role will be fixed term from June/July 2026 until June 2027. Any questions about this role please contact Diane Richardson, d.richardson1@lancaster.ac.uk.

Closing Date: 18 May 2026

Department: Support - Administrative

Salary: £33,002 to £37,694 full time, fixed term

Are you an organised, proactive professional who thrives in a fast-paced environment? We are looking for a highly motivated and professional Personal Assistant to join the Vice-Chancellor’s Office, providing confidential and high-level support to Senior Officers.

This is a unique opportunity to work at the heart of the University, supporting senior leadership and contributing to the smooth running of a busy and dynamic office. The role is ideal for someone who enjoys managing complex priorities, building strong professional relationships, and ensuring senior leaders are supported effectively.

About the role

As Personal Assistant, you will play a key role in supporting Senior Officers by managing complex schedules, coordinating meetings, and ensuring priorities are handled efficiently. You will be trusted to work with discretion and professionalism while helping maintain the effective operation of the Vice-Chancellor’s Office.

The role offers variety and responsibility, including diary management, meeting coordination, and supporting travel arrangements, including international travel planning.

Key responsibilities

• Proactively managing complex and demanding Outlook diaries

• Coordinating meetings, appointments, and competing priorities

• Providing high-level confidential administrative support to Senior Officers

• Preparing agendas and taking accurate minutes for meetings

• Supporting meeting facilitation and follow-up actions

• Organising travel arrangements, including international travel when required

• Supporting the efficient day-to-day operation of the Vice-Chancellor’s Office

About you

We are looking for someone who is:

• Highly organised with excellent attention to detail

• Experienced in managing complex diaries and competing priorities

• Comfortable working in a fast-paced professional environment

• An excellent communicator with strong interpersonal skills

• Experienced in minute taking and meeting coordination

• Experienced in organising travel arrangements (desirable)

• Professional, proactive, and able to handle sensitive information with discretion

Why join us?

This role offers the opportunity to work closely with senior leadership in a professional and collaborative environment. You will be part of a supportive team where your organisational skills and initiative will make a real impact.

Closing Date: 24 May 2026

Department: Support - Administrative

Salary: £26,707 to £30,378 (Full-Time/Indefinite)